Firas Zuhairi, Head of IT/IS

Firas Zuhairi joined GAIN in January 2017 as Head of IT/IS.

Prior to joining GAIN, Firas worked in the private sector starting in the Logistics and Security sector before moving to the fast-paced and dynamic recruitment sector. In his most recent position as IT Manager for the Venn Group he was responsible for ensuring smooth and efficient running of all IT systems including managing an inhouse team of a Helpdesk staff, Systems Analysts, Project Managers and Infrastructure Engineers. He successfully implemented an enterprise level IT infrastructure with supporting applications allowing the organisation to grow from 50 staff in a single London office to over 400 staff in multiple locations across the UK with an annual turnover in excess of £110m.

During his first year at GAIN, he architected and managed the implementation of new core network and server infrastructure, ensuring the highest levels of resilience and performance. All IT services were subsequently relocated from HQ to a Tier 3 datacentre, replicating to a secondary datacentre providing GAIN with Business Continuity and Disaster Recovery. He followed this with migrating all users to MS Office365 and Mimecast to provide email security, archiving and enhanced email continuity. He is currently involved in reviewing GAIN inhouse applications including Management Information Systems to ensure GAIN has a full suite of business applications, providing the tools necessary for the organisation to succeed in its purpose.

His role at GAIN encompasses overall responsibility for internally managed IT/IS systems and to develop and implement forward thinking and robust IT Strategy.

Firas is qualified in ITIL and holds a Degree in Engineering from the University of Aberdeen.